Refund and Return Policy

We are not accepting any returns.
If any case for damage, request you to send unboxing video to our official whatsapp , post which required actions will be taken care.

Note:
Queries received outside working hours will be addressed on the next working day.
WhatsApp is the fastest way to reach us for urgent queries.

Return Policy

Eligibility for Returns:

• Returns are accepted only for items that are damaged, defective, or wrongly delivered.
• Exchange requests must be submitted within 3 days of delivery.

Conditions for Exchange:

• Items must be unused, unwashed, and returned in their original condition with tags intact.
• An unpacking video is mandatory for exchange requests related to damages, defects, or missing items. The video must be continuous, with no edits or cuts.

Non-Returnable Items:

• Products that have been used or washed.
• Items returned without an unpacking video as proof for damaged or missing claims.

Reverse Pickup

• We will arrange a reverse pickup. The customer must hand over the parcel on the scheduled date.
• Failing to return the parcel on the mentioned date will require the customer to manually return the item at their own cost.

Refund Policy

No Refunds Provided:

• We do not offer cash refunds, bank refunds, or refunds in any other form for any product.
• Only an exchange will be provided if the conditions of the Exchange Policy are met.

Important Notes

• Items returned must pass a quality check, including:
  • Product being in unused and unwashed condition.
  • Tags being intact and no odors present.
• The Exchange process may take 7–10 business days from the date of return approval.